Skip to content

Changing a Student`s Email

Changing a Student’s Email

Changing a student’s email updates their login credentials for the platform.

Steps

  1. Open the platform and log in as an Administrator.

  2. Go to “Students” in the left-hand menu and open the list of students. Use the search filter to find the required student.
    “Students” page
    Fig. 1 — “Students” page

  3. Click Actions next to the student’s name and select “Credentials” from the menu.
    “Actions” menu
    Fig. 2 — “Actions” menu for a student

  4. In the “Email” field, delete the old address and enter the new, correct, and active email address.
    Edit email field
    Fig. 3 — Editing the student’s email

  5. Click “Submit” to save the changes.
    Submit button
    Fig. 4 — “Submit” button

  6. Verify that the updated email address is displayed for the student and inform them that they can now log in using the new email.